17 February, 2010 06:15

“…an age animated by a different form of thinking and a new approach to life — one that prizes aptitudes that I call ‘high concept’ and ‘high touch.’ High concept involves the capacity to detect patterns and opportunities, to create artistic and emotional beauty, to craft a satisfying narrative….High touch involves the ability to empathize with others, to understand the subtleties of human interaction…”

— Dan Pink, A Whole New Mind

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